We ship worldwide! We offer free shipping on all orders. Please allow 1 - 2 business days for shipping and handling. Once the order has been fulfilled your order should arrive at your doorsteps between 10 - 12 business days. We are always here to help! You could send an email via this form and we will get back to you as soon as we can.
We have a 14-day return policy, which means you have 14 days after the Delivery date to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us at email@example.com. Items sent back to us without first requesting a return will not be accepted. We don't offer returns on sale items. You can always contact us for any return question at firstname.lastname@example.org.You can only cancel an order within the 24 hours of placing your order.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Non-returnable items / Exceptions
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
There are some exceptions when we could not offer a refund: Ordered the wrong size. We cannot honor this as we have provided clear measurements. Buyer should make sure to check the size before placing the order. Ordered the wrong color of the item. We also provide detailed images to show you the color of the item you will be receiving. Unfortunately, we cannot accept returns on sale items or gift cards.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
I washed this beautiful, soft duvet cover in cold water and dried in my dryer before using. The fabric feels so soft and smooth, it is very pleasing. I like the zipper. The colors and pattern are also very nice- a combination of happy and calm.
I love mine! I got a king for my queen size for the oversized look and it looks great. The material isn’t too soft or too rough. I’ve been sleeping under it for a few weeks and I think it’s really comfortable. I’ve got a lot of compliments on it, the pattern is beautiful!
Absolutely stunning. Fabric feels so luxurious. I posted pics on FB and many many requests about where I got my bedding. I gave them your info. I am beyond pleased and definitely be a repeat customer!
This duvet is beautiful! It’s silky soft and super comfortable. The pattern is just eccentric enough that it remains elegant. Very similar to something you would find at Anthropologie but way cheaper and better quality! We sleep with our 2 dogs and it’s remained in great condition even with
our dogs jumping on/off the bed.
I just got this today and I was excited to get it. It looks just like the pictures. And it’s just as pretty as I was hoping it would be. I put this cover over a down comforter and I really like how it looks. So far I’m super happy with it. The fabric is soft. The instructions on the packaging said to wash first with fabric softener so that’s what I did. Pretty excited about it.
I am very happy with this purchase. Though I haven’t put it on my bed yet, the material is extremely soft, gorgeous, and of high quality.
I will try to post a picture when it’s all set up in my room.
I wouldn’t hesitate to purchase from this seller again!’