We ship worldwide! We offer free shipping on all orders. Please allow 1 - 2 business days for shipping and handling. Once the order has been fulfilled your order should arrive at your doorsteps between 10 - 12 business days. We are always here to help! You could send an email via this form and we will get back to you as soon as we can.
We have a 14-day return policy, which means you have 14 days after the Delivery date to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us at email@example.com. Items sent back to us without first requesting a return will not be accepted. We don't offer returns on sale items. You can always contact us for any return question at firstname.lastname@example.org.You can only cancel an order within the 24 hours of placing your order.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Non-returnable items / Exceptions
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
There are some exceptions when we could not offer a refund: Ordered the wrong size. We cannot honor this as we have provided clear measurements. Buyer should make sure to check the size before placing the order. Ordered the wrong color of the item. We also provide detailed images to show you the color of the item you will be receiving. Unfortunately, we cannot accept returns on sale items or gift cards.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
This is such a beautiful duvet cover! It’s larger than the standard queen duvet I purchased so there is extra room in the edges. But it is so soft! The background color is a blue grey and the florals are pretty vibrant. I paired it with salmon sheets and persimmon and brown pillow cases. It’s very pretty together!
The shame are really soft as well and look great.
This duvet cover is so beautiful and it arrived so quickly, that I couldn't wait to unpack it, wash it, and get it on my bed! I was not disappointed when I finally zipped up the side and laid out the comforter, best bedding purchase I've made in a while and I've been looking for a duvet cover for over 2 years! The zipper side is amazing, so easy to get my comforter in and the corners tied. Really great quality for the money, and so happy that I chose this color because it's absolutely gorgeous!!
This duvet set is so beautiful. I saw this for 3X's the amount and still wanted it but when I found this one I was amazed at the price. I was skeptical on how it would look and feel but it did not disappoint. It looks like it costs a lot when it so did not! Sateen look and feel brightens up the room even on dreary days.
It came neatly packed. In addition to the postal envelope, a plastic envelope with buttons, in a cloth neat bag. The seller put another towel and a beautiful gift bag. Thank you and good luck!
After a few months of enjoying this duvet cover, I'm still very pleased with my purchase. The print is beautiful. The design and quality are both excellent, and I am pleased to say I've washed it several times with no decrease in either department.
Could be a little softer, but I was honestly more concerned with overall quality than softness. Easy to wash and dry in my front loading washer/dryer at home. Fits my king duvet and bed nicely. I drape it over my ample pillows and still have a nice bit of overhang on the foot end.
This duvet cover is just everything! First, it came very nicely packaged, very secure and neat. Fast shipping! Got it in just two days! The fabric is very soft and luxurious feeling! No lose threads. It’s made very well! Has the feel of a much more expensive duvet set! The colors are true to what the pictures in the add show, very rich! I love the vintage floral pattern! I washed it right away to see how that would go...it washed up beautifully, and it lays on the bed beautifully. I like that it has ties in each corner for the insert, and I like the zipper closure instead of buttons. The zipper doesn’t stick out, lays flat. In one of the pictures I held it up to my teal curtain so you can kind of get a feel for the colors. The main color is like a grey color. Overall, I just can’t say a enough nice things about this set. I honestly have zero complaints! I will be buying again from this seller!